Senior Shopify Operator · Available now

Shopify CRO Consultant & Liquid Developer

I'm Kaspian Fuad. I help DTC brands find where their Shopify store leaks revenue - then I fix it with data-driven CRO audits and custom Liquid development. 12 years in ecommerce, 100+ stores optimized.

Based in Bangladesh, working with clients across the US, UK, Australia, and Europe.

Top Rated Plus Shopify Expert 100+ Jobs Completed
12+ Years in Ecommerce
100+ Stores Optimized
18,400+ Hours on Upwork
4.96 / 5 Upwork Rating
15-30% Avg. CVR Lift

Who I Am

The short version: I'm the person store owners call when their Shopify is leaking money and nobody can tell them why.

I'm Kaspian Fuad, a senior Shopify CRO consultant and Liquid developer based in Bangladesh. For the last 12 years I've worked exclusively on ecommerce. Most of that time has been spent inside Shopify stores, learning at the level of code, copy, analytics, and customer behavior why visitors abandon carts and what specifically convinces them to come back and buy.

I am Top Rated Plus on Upwork, the top 3% of freelancers on the platform, with over 18,400 hours billed across 100+ completed jobs and a 4.96 out of 5 client rating. That track record is not the headline. The headline is what those hours represent: every audit I run, every Liquid template I touch, and every checkout I rebuild is the product of a decade of pattern-matching across DTC stores, Shopify Plus B2B builds, configurator-heavy PDPs, and high-volume EU and US storefronts.

I work with a small number of brands at any one time so I can stay deep in the data and the code on every engagement. I'm not the cheapest option and I'm not the right fit for someone looking for a designer or a campaign manager. I am the right fit if your Shopify store is busy, the analytics look broken, the conversion rate is stuck, and you want one senior operator who can both diagnose the problem and ship the fix.

What I Do for Shopify Brands

Two core disciplines that compound - I find the conversion problems and build the fixes.

Conversion Rate Optimization

Full-funnel CRO audits covering homepage, collection pages, PDPs, cart, and checkout. I use GA4 analytics, heatmap data, and checkout funnel analysis to find the 20% of fixes that drive 80% of revenue lift. Most clients see 15-30% conversion rate improvements from audit recommendations.

  • GA4 & heatmap analysis
  • Checkout flow optimization
  • Mobile conversion gap diagnosis
  • A/B testing strategy & execution
  • ICE-scored implementation roadmaps
See CRO results in case studies →

Shopify Liquid Development

Custom Liquid development, OS 2.0 theme builds, product configurators, checkout modifications (Plus), metafield integrations, and performance optimization. I write the code that replaces $20-100+/month apps with clean, fast custom solutions.

  • Custom Liquid & OS 2.0 themes
  • Shopify Plus checkout extensibility
  • Core Web Vitals optimization
  • App replacement with custom code
  • Metafield & metaobject integrations
View all services →

Recent Named Clients

A few of the Shopify and Shopify Plus brands I've worked with in 2025 and 2026. Each links to a public case study with the work, the data, and the outcome.

12 Years in Ecommerce

From building my first online store to optimizing 100+ Shopify brands.

2014

Started in Ecommerce

Began building online stores and learning what makes people click "buy" - and what stops them. First exposure to conversion optimization through real revenue impact.

2016-2020

Agency & In-House Shopify Work

Worked agency-side and in-house across dozens of Shopify stores. Learned that most "redesigns" fail because they optimize for aesthetics, not conversions. Developed a data-first approach to every project.

2020-Present

Independent Shopify CRO Consultant

Went independent to focus exclusively on Shopify CRO and Liquid development. Reached Top Rated Plus on Upwork with 100+ completed jobs and 18,400+ hours billed. Clients across US, UK, Australia, and Europe.

2026

Enea Studio: Technical SEO Overhaul

Ran a full-scope technical SEO audit on a 679-page Shopify jewelry store. Fixed broken H1 hierarchy across every page, eliminated 25,285 duplicate product URLs from Liquid template code, implemented structured data for rich results, and resolved desktop Core Web Vitals failures.

How I Work

A four-step process I run on every engagement, from a single audit to a multi-sprint Shopify Plus program.

01

Discovery Call

A free 30-minute call to understand the store, the team, the current numbers, and the real goal behind the project. If we're not the right fit, I say so.

02

Audit and Strategy

A written audit grounded in GA4, heatmaps, session recordings, Lighthouse, and a manual UX walkthrough on real devices. Output: an ICE-scored roadmap, not a 50-page slide deck.

03

Implementation

I write the Liquid, JS, and CSS that ship the fixes, working directly in your theme on a duplicate or staging copy. Every change is reviewed against Core Web Vitals and conversion impact before it goes live.

04

Outcomes

We measure against the baseline we agreed in step one. Conversion rate, revenue per session, mobile PageSpeed, and INP are tracked openly. If a test loses, it gets rolled back. No vanity wins.

Credentials

A short list. The longer story is in the work above.

Recognition
Education & training

Where I Work From

Bangladesh, GMT+6, with hours that overlap every major Shopify market.

Location

Based in Bangladesh, working remotely with brands across the United States, United Kingdom, European Union, and Australia.

Hours

Core hours are flexible to cover UK and EU mornings, US East Coast evenings, and AU mornings. Sprint deadlines and incident response do not respect time zones.

Languages

English (professional working) and Bengali (native). All client work, documentation, and code comments are written in US English.

Tools & Stack

What I build with

The day-to-day toolkit across CRO audits, Liquid development, performance work, and Shopify Plus engagements.

Platform
Shopify Plus Liquid OS 2.0
Code
JavaScript CSS/SCSS Shopify APIs
CRO
A/B Testing GA4 Hotjar / Clarity
Show full stack (21)
Checkout Extensibility Shopify Functions Hydrogen Core Web Vitals Lighthouse Chrome DevTools Search Console Metafields and Metaobjects Klaviyo Rebuy Smart Cart Script Editor Claude Code
Let's talk

Ready to fix your store's conversion leaks?

I'll look at your store live and identify the top 3 revenue opportunities.

Free 30-min audit · Live store walkthrough · No pitch
100+ stores shipped
4.96/5 avg rating
Top 3% on Upwork